Privacy Policy

At Urban Gate Adv, we respect your privacy and are committed to protecting your personal data. This policy explains how we handle information when you visit our website or use our services.

1. Information We Collect

We collect only the information necessary to provide our services, including:

  • Contact Information: Name, email address, phone number, and company name.

  • Project Information: Details related to your projects, including specifications, deadlines, and technical communication logs to ensure service quality.

  • Shared Files & Documentation: We collect and store all files and data shared via website forms, Email, WhatsApp, or any other method, including official documents (licenses/registrations) and content materials (designs and technical files).

  • Technical Data: Including IP address, Cookies, device type, operating system, and browser type to enhance website performance and user experience.

2. Data Retention Period

We retain your personal data and project files throughout the period of providing services to you. Upon fulfillment of the purpose or termination of the service relationship, data is deleted or archived only as required to comply with applicable legal or regulatory requirements.

3. How We Use Your Information

Your information helps us to:

  • Provide and improve our technical and visual solutions.

  • Communicate effectively regarding project status, updates, and service requests.

  • Marketing Communication: Send marketing messages or special offers (subject to your explicit consent). You may withdraw this consent and opt-out at any time via the unsubscribe link or by contacting us directly.

4. Data Security & Protection (Disclaimer)

  • Commitment to Protection: We employ industry-standard security measures to protect your information. Our electronic and technical systems are updated continuously and periodically.

  • Internet Nature: Since 100% security cannot be guaranteed on the internet due to potential hacking or viruses, we advise caution with highly sensitive data. Any transmission of data over the internet is at your own risk.

5. Sharing Your Information

  • Confidentiality: We do not sell or rent your personal information to third parties.

  • Trusted Service Providers: We may share data with third parties who assist our operations (e.g., cloud storage or payment processing). These providers are bound by strict confidentiality agreements.

  • Legal Obligations: Information is disclosed only to the extent required by judicial systems and applicable legal regulations.

6. Your Rights & Contact Information

Under applicable regulations, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request the correction of any inaccurate information.

  • Deletion: Request the erasure of your data, subject to our legal obligations.

  • Contact Us: If you wish to exercise any of these rights or have any inquiries, we are happy to assist you via: